Privacy Policy

Last Updated: October 2026

Vape Collective (“Vape Collective,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal and business information you provide to us.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, submit an application, participate in Vape Collective programs, or otherwise communicate with us.

Information We Collect

We may collect information that you voluntarily provide to us, including:

• Name and contact information
• Business or company name
• Email address and telephone number
• Business location and province
• Number of retail locations
• Distributor information
• Point-of-sale system information
• Brands or product lines represented
• Information submitted through retailer or distributor applications
• Purchase, sales, invoice, or other business information submitted for program verification
• Communications you have with Vape Collective

We may also automatically collect certain technical information when you use our website, such as your IP address, browser type, device information, pages visited, and website usage information.

How We Use Information

Vape Collective may use information we collect to:

• Review and process retailer and distributor applications
• Operate and administer the Vape Collective network
• Connect participating retailers and distributors
• Communicate available programs, offers, LTOs, and other opportunities
• Verify qualifying purchases or program participation
• Provide support and respond to inquiries
• Improve our website, programs, and services
• Maintain business and administrative records
• Prevent fraud, misuse, or unauthorized activity
• Comply with applicable legal and regulatory requirements

Business and Purchase Information

Participating retailers may provide purchase, invoice, sales, or related information so Vape Collective can verify participation in distributor programs or other opportunities.

Vape Collective may use relevant business information to administer these programs and confirm qualifying activity with participating distributors or program partners.

We do not sell personal information.

Sharing of Information

We may share information where reasonably necessary to operate Vape Collective, including with:

• Participating distributors and program partners where necessary to administer or verify a program
• Technology, hosting, analytics, communications, and other service providers that support our operations
• Professional advisers such as legal or accounting providers
• Government authorities or other parties where required by law

We only disclose information for legitimate business, operational, contractual, or legal purposes.

Website and Cookies

Our website may use cookies and similar technologies to operate the website, understand how visitors use it, improve functionality, and provide analytics.

Our website is hosted using Shopify. Shopify may process certain information in connection with providing website and hosting services.

Your browser may allow you to block or delete cookies, although doing so may affect certain website functionality.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, disclosure, or alteration.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

Data Retention

We retain information for as long as reasonably necessary to operate our programs, maintain business records, satisfy legal or contractual requirements, resolve disputes, and enforce agreements.

Information that is no longer required may be deleted, anonymized, or securely disposed of where appropriate.

Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including requesting access to or correction of personal information held by Vape Collective.

You may also withdraw consent to certain uses of your personal information, subject to legal, contractual, and operational requirements.

To make a privacy request, contact us using the information below.

Electronic Communications

If you choose to receive marketing or promotional communications from Vape Collective, you may unsubscribe from those communications at any time using the unsubscribe mechanism provided or by contacting us.

You may still receive administrative or transactional communications relating to your participation in Vape Collective.

Third-Party Websites

Our website may contain links to third-party websites or services. Vape Collective is not responsible for the privacy practices, security, or content of third-party websites.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business, programs, technology, or legal requirements.

The updated version will be posted on this website with a revised “Last Updated” date.

Contact Us

Questions or requests concerning this Privacy Policy or our handling of personal information can be directed to:

Vape Collective
Ontario, Canada

Email: info@vapecollective.ca